We know what consumers do in apps

Use our AI-powered passive measurement technology to explore digital consumer behavior – from the first ad to the AI chat to the purchase. Helping companies understand their consumers and competitors better than ever.

GenAI Usage Insights

Murmuras' GenAI Usage Insights measures how people actually use AI assistants such as ChatGPT and Gemini—across apps and the web (incl. Google AI results). With explicit additional consent, we capture prompts and the content of AI responses and convert them into structured insights on information discovery and brand visibility.

AI answer about sunscreen with three highlighted brands; 46% of answers name brand A

Retail Market Intelligence

Understand consumers' everyday behavior in retail apps like Lidl Plus, Walmart or Ikea. How are consumers targeted by coupons in your partner's or competitor's app? How much product discounts are brands providing to get a good conversion rate? Which retail-app-features are used by target groups?

Three retail-app coupons for pasta, coffee and yogurt next to the average discount, the number of coupons and retailer apps

Mobile ads performance

Murmuras measures all ads that users see and interact with in apps like YouTube, TikTok, and Instagram. Do your ads reach your intended target group? Do users interact more often with your ads or with your competitors'?

Ads on YouTube, TikTok and Instagram; 71% of the target group reached

Online Shopping behavior

Analyze the entire digital buying journey in shopping apps like Amazon. Get pricing information at any time. Which products are people searching for? Which products are they clicking on? What do they put into their basket? At what purchase price?

Price of one pair of running shoes in three shops over 30 days, bought at €89.90

Weblinks & Searches

Understand your target group's online behavior on mobile devices. Which websites are they visiting in browsers like Chrome or Firefox? What are they searching with Google and other search engines? Whitelist websites and search terms for your specific research requirements and blacklist those that have no relevance for you, for example sensitive content.

Search terms flowing to the websites visited; a blacklisted banking site is not captured

App usage

Understand how your target group uses mobile apps. Which apps do they use for shopping, payment, news and more? And for how long? Murmuras also measures in-app behavior of many apps: Views, likes, swipes, activated coupons, and much more.

A day of app use on a 24-hour ring: 4 hours of screen time by category, plus likes, swipes and coupons

Mobility

Analyze real-world movement behavior of your study participants (using GPS and other location data). How do they move around? Where do they use specific apps and what for?

One trip from home by bus and train to the supermarket, with the apps used on the way

Smart surveys

Trigger smart surveys as push notifications on the phone: "You just watched Youtube for 1h. How do you feel?". Improve your survey data quality by asking in the right moment to minimize recall bias.

Push survey after an hour of YouTube asking how the user feels, answered after 40 seconds

Use Cases and Partnerships

Statista logo

Partnership for smartphone and app behavior statistics

OMG logo

Advertising effectiveness measurement in social media

Ferrero logo

App usage and retail app campaign efficiency

Media Focus logo

Measuring digital consumer journeys and retail market intelligence

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